SuccessFactors Consultant

The company: our customer is a German multinational called JUNGHEINRICH (JDS) that operates all over the world for more than 60 years and is one of the leading providers of Logistics industry. More than 18,000 employees and around 4.000 M€ revenue. They will hire the selected candidate as an internal and permanent employee, based in Madrid, but providing services to their global organization

Description of the position:

We are looking for two Senior SAP SuccessFactors Consultants to join our HR Services Team located in Madrid.

The role of the position:

Supports Jungheinrich to run Global SAP SuccessFactors Cloud solution. Central contact person with responsibility for the development and operation of the SAP SuccessFactors applications (Employee Central, Recruiting, Onboarding).

Key Responsibilities and tasks:

  • Central contact person with responsibility for the development and operation of the SAP SuccessFactors applications (Employee Central, Recruiting, Onboarding).
  • Independent error analysis and correction as part of incident management.
  • Implementation of change requests.
  • Coordination of the SAP SuccessFactors releases (preparation and processing).
  • Project work for the further development of SAP SuccessFactors and other tools/systems.
  • Close cooperation with technical process owners within the HR area as well as with the IT area
  • Creation of user documentation / creation of a knowledge database.
  • Conducting system tests.
  • Supervision of the development and test instances.
  • Support in setting up the IT service management processes.

Working Experience:

  • 3 years of experience as SAP SuccessFactors Consultant.
  • Practical work experience in the support and further development of SAP SuccessFactors applications (esp. EC, RCM/RMK, ONB) [additional module knowledge desirable].
  • Experiences in the system documentation.
  • Willingness to familiarize yourself with HR management processes and complex interrelationships.
  • Willingness for continuous training and certification in the relevant SAP SuccessFactors applications (example: SuccessFactors Expert Accreditation (SFX) for Customers). 

Professional skills:

Mandatory Technical skills:

  • Practical work experience in using the SAP SuccessFactors Integration Center and creating reports.
  • Solid knowledge of application configuration, maintenance and support.
  • Knowledge of IT Service Management and ITIL V3.

Additional valuable certifications:

  • Certification in the relevant SAP SuccessFactors applications (esp. EC, RCM/RMK, ONB).
  • Certification in SuccessFactors Expert Accreditation (SFX) for Customers.

Personal Skills and Education Requirements

Personal skills & Competences:

  • Very good communication skills.
  • Team worker.
  • Self-starter with an entrepreneurial attitude.
  • Analytical problem solver


  • English: Good Business English required (B2/C1).
  • Spanish: Valuable.
  • German: Valuable.

Education and Certifications:

  • University Degree/Bachelors’ Degree: Degree in Business informatics, Business administration/economics or similar


Job Conditions

Job location: Madrid. European Union citizen otherwise valid job permit mandatory.

Expected travel: Not regularly, just some trip when needed, possibly to Hamburg occasionally, maybe 2-3 times per year.

Organizational position: Reporting to the Head of HR Services (located in Hamburg).

Employment Type: Permanent Full Time, as internal employee.

Salary: Depending on experience.

Additional benefits:

  • Friendly and informal atmosphere in a company that cares about an excellent team spirit always encouraging creativity.
  • Challenging, independent work in an innovative and creative environment.
  • Professional and personal training opportunities to advance your career.
  • English and/or German language classes to improve your language skills.
  • Organize your own working hours including the possibility of working from home (at least 3 days a week).
  • Reduced working hours during summer (July and August).
  • You will work right in the heart of Madrid in a digital innovation international team.


If you are interested, send an email to including in the subject: ‘SuccessFactors Consultant (Madrid)’ along with your English CV.